West End Auto Repair

23.08.26 Ms. M, You enquired about programming someone else's module replacement and were referring to their prices, as the last we did was a year ago. We are puzzled as thought we this had been sorted out. Your message did not indicate that it was and emergency (there is a menu selection for that). Dear Gentle Reader: Our expectation is that requests are submitted via website appointment or info request, so that we can be prepared to discuss the issue; phone calls are handled as quickly as we can for non-urgent situations. Using our website to submit a request is the most expeditious as it comes through and email to us on our display screens; one is less prepared for a phone call, and voice messages are as well but carry less info for us to work with. We endeavor to devise the simplest communication method requiring the lowest labor hours and minimize mis-communication. CD

23.07.31 Sounds pretty bad for us, except that historically, she has been quite cogent and accepted the value of our service. which was same as for anyone. We understand that you (the son, I believe) do not see the value, so,you rightfully,declined the work. To the Reader: Services are performed by a Technician. The last thing anyone needs is to have a problem after a " simple oil change" and/or missed vehicle issue. Also, we do not do Services on the day before multiple closed days. Please do not wait to the last days before long trips