West End Auto Repair

This is to alert you to a chronic problem concerning VW and Audi diesel engines in vehicles from 2009 - 2015. It has been revealed that the high pressure pump begins to wear and sheds metal fragments into the fuel injection system (which the filter DOES NOT capture!). Once it begins it is not long to system failure. Correcting the affected parts is about $7500. If you are driving one of the these vehicles and you have more than 60k on the odometer, please talk to us about checking for this condition. If contamination has not begun, replace the pump as a preventive measure. The job is approximately $4500, which includes replacing the timing belt which is removed to do the pump.The VW Audi TDI SERVICE  is removing the fuel filter and dissect for collected metal slivers. If found, replace pump immediately, and hope that not enough has been deposited in the injectors.  If not found, and the there is more than 60,000 miles, discuss the sit ... read more

​IMPORTANT NOTICE       GASOLINE ENGINE PREVENTIVE SERVICE     ALL GASOLINE ENGINE CARS ARE PRONE TO "COKING" THE INTAKE. ESPECIALLY   GASOLINE  DIRECT INJECTED ENGINES ARE AT RISK OF ENGINE DAMAGE. To see it click on GDI ENGINE DAMAGE  and fast forward to minute 10:00 and watch for 5 minutes. ​ Post-2006 ALL vehicles: "INTAKE CLEANING SERVICE"  every 24 months ********************* G D I  VEHICLES AN INCREASING NUMBER OF GASOLINE ENGINED CARS AFTER 2011 ARE GDI. THE FOLLOWING IS RECOMMENDED TO HEAD-OFF MORE EXPENSIVE WORK AND THE DOWN TIME:​ IF GDI VEHICLES ARE PAST 40,000 MILES WITHOUT THIS SERVICE IT SHOULD BE DONE EARLIEST.   ************************ BACK STORY Pre-1991 GASOLINE fuels were not completely refined (grossly loaded with non-fuel junk) that loaded up the intake and valves with carbon, enough s ... read more

Updated  2023.04.20          ALERT VW and Audi Turbocharged Diesel Injected engines   If you own or are thinking about purchasing one of the cited vehicles, this is to alert you to a chronic problem concerning VW and Audi diesel engines in vehicles from 2009 - 2015. It has been revealed that the high pressure pump begins to wear and sheds metal fragments into the fuel injection system. Once it begins it is not long until system failure. Replacing the affected parts is about $7500. If you are driving one of the above vehicles and you have more than 60k on the odometer, please talk to us about checking for this condition. If contamination has not occurred, you could consider replacing the pump as a preventive measure. The job is approximately $4500. This includes replacing the timing belt which is removed to do the pump. Please contact us through our website, autowerksnc.com.   WHAT HAPPENS   Basic ... read more

We are proud of our standing in the community, so for transparency and as an indicator, this is our court record:Small claims:  4     Last one early 2000's      Won 3      Lost 1Lost:   Five days after picking up car owner reported missing the lens of left headlight of her early 1990's  BMW'.   Those were noted for lens coming un-glued.  In spite of having done a departure walk around, and the work involved a the other end of the vehicle, the court found that somehow we are responsible for anything that happens to vehicle after it leaves.      Late 2000'sAn owner was sure that after we reported the rears tires were worn-out we had switch his good tires "that AutoWerks had installed recently" with old ones..  We had installled those tire originally and the DOT ... read more

 Updated  2023.04.20 IMPORTANT NOTICE to ALL owners of vehicles equipped with  Continuously Variable Transmissions with special note for Subaru's Is yours one? Full list of CVT vehicles: https://vehicleqanda.com/cars-with-cvt-transmission/Or Click On This​   FIRST: Subaru owners of vehicles equipped with Continuously Variable Transmission (CVT) Subaru recently released an updated Service for the CV Transmissions from NO recommended interval to 25,000 miles if under "severe duty". This now aligns with our recommendation where normal driving is actually "severe" duty. Previously, tampering with the drain plug would have VOIDED ... read more